FAQs

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FAQs

From what time can I check in on my arrival day?

Check-in is from 15.00.

And check-out?

You should check out by 12 noon.

Can I cancel my booking?

Bookings can be cancelled free of charge up to 24 hours before your arrival. If you cancel after that you will be charged for the first night.

What welcome articles does the hotel offer?

The hotel provides Bvlgari toiletries, bath gel, shampoo, body milk and hand soap, for your personal use. We also have tissues and shower caps.

Do the rooms have a bath or a shower?

All rooms now have only a shower.

Do the rooms have double or twin beds?

We have both types, either a king size (two-metre-wide) double bed or two separate (one-metre-wide) beds.

What are the restaurant opening times?

Breakfast: de 8.00 -11.00

Lunch: de 13.30 – 15.30

Dinner: de 20.30 – 23.00 (30 minutes later in summer)

Can I request a special menu?

Special gluten-free or vegetarian menus can be arranged with the restaurant.

What special activities are programmed?

  • Olive oil tasting and guided tour of the estate (included in the room price)
  • Wine tasting
  • Visit to the model railway
  • Grape harvest festival (check the activities programme on our website)
  • New olive oil festival (check the activities programme on our website)

Up to what time can I swim in the pool?

There are no time restrictions on the use of our swimming pool. You can swim in it 24 hours a day, although after 2 am you must do so in silence.

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